01
Data Collection Practices
We collect personal data such as names, email addresses, and usage information to facilitate our IT security and digital literacy courses.
The categories of data collected depend on how users interact with our services.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected through our website.
Policy guidance
This overview highlights the main areas addressed in this notice and where to find related assistance.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
02
Sources of Data Collection
We obtain data from user registrations, course enrollments, and feedback submissions.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for site functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies are used to enhance user experience and analyze site usage.
Users may adjust cookie preferences through browser settings at any time.
Privacy Contact
Contact Information
Email
Phone
+44 151 172 8756
Address
549 Lichfield Road, Birmingham, B6 7SP
General inquiries
Processing category
Purposes of Data Processing
We process personal data to provide services, improve user experience, and comply with legal obligations.
Note
Processing is limited to the purposes described in this policy.
Processing category
Data Sharing with Partners
We may share data with service providers who assist in delivering our services under strict confidentiality.
Note
Third parties receiving data are bound by confidentiality obligations.
Processing category
Legal Disclosure
We may share personal data with law enforcement or regulatory bodies when legally obligated.
Note
Disclosure to authorities occurs only when required by applicable law.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Requests for exercising rights should be submitted through the designated contact channels.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary for the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this policy via email or site announcements.
Material changes to this policy are communicated through appropriate channels.